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Frequently Asked Questions

What is Calamba Water District?
Calamba Water District (CWD) is a Government Owned and Controlled Corporation (GOCC) and legalized under Municipal Board Resolution No. 82, Series of 1974 of the Municipal Council of Calamba pursuant to PD 198, as Amended. It uses the direct pumping from Spring and Groundwater Deepwells.
What services does Calamba Water District offer?
The Calamba Water District basically offers wide range of water connections in the City of Calamba both residential and commercial institutions.
What are the requirements for applying new connection?
1. Barangay Clearance for Water Connection
2. Latest 2x2 picture (2 pcs.)
3. Residence Certificate or any Government I.D.
4. Land Title or any Certificate of Ownership
5. Sketch of Location
6. Water Bill receipt of nearest neighbor
7. In-house plumbing design and Water Pipeline outlay
8. Application Fee of Php 102.00
9. Attendance in the Pre-connection Orientation
What are the procedures for applying connection?
1. Filling up of application with Php 102.00 application fee (Commercial Dept.).
All application will be submitted to Engineering Dept.
at the end of the day.
2. Estimator will visit the site (Engineering Dept.)
3. Approval of application (Engineering Dept.)
4. Quotation of available materials (Admin Dept.)
5. Orientation during Thursday and Friday at 1:00 PM to 3:00 PM (Commercial Dept.)
6. Costing of materials and approval of requirements (Commercial Dept.)
7. Payment of new connection fee (Admin Dept.)
8. Schedule of tapping (Engineering Dept.)
9. Installation of water meter (Engineering Dept.)
What are the procedures of re-connections?
(Not more than 3 months)

1. Get the Order of Payment (Commercial Dept.)
2. Pay the re-connection fee of Php 102.00 and additional Water Bill deposit, if necessary, to Cashier (Admin Dept.)
3. Pay the water bill total balance to Bill Collector (Ground floor).
4. Fill up the Service Request Form(Commercial Dept.).
The personnel will visit the site within the day.


(More than 3 months)

1. Get the Estimate Form (Commercial Dept.).
This form will be submitted to Engineering Dept. for inspection.
2. Get the Order of Payment (Commercial Dept.).
3. Pay the re-connection fee of Php 102.00 and additional Water Bill deposit, if necessary, to Cashier (Admin Dept.)
4. Pay the Water Bill total balance to Bill Collector (Ground floor).
5. Fill up the Service Form Request (Commercial Dept.).
The personnel will visit the place 3-5 days after the filing of re-connection.

Who can I call if I have questions?

For New Connection, Re-Connection, Disconnection and Illegal Connection,
please call our Customer Service at telephone number (049) 545-9344 and 545-1614 loc. 114.

For Billing, Collection and Meter Reading, please call our Customer Accounts at 545-2863 loc. 113.